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Q&A

 

What is Value Dental Care?
 

Value Dental Care is a dental referral organization that offers memberships in its discount dental plan. Members can save 25% to 65% on all restorative and cosmetic work (fillings, crowns, braces, etc.) and up to 80% on preventative work (teeth cleaning, x-rays, etc.) performed by a general dentist. Specialist’s fees are discounted 25%.

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I’ve never heard of ValueUSA before. How long have you been in business?

Value Dental is a privately held corporation with headquarters in Dallas, Texas, and was established in 1992. Due to “word-of-mouth” advertising from our valued customers independent brokers and insurance agents is what we attribute to our rapid growth.

Value is a member of the:

- Better Business Bureau

- United States Chamber of Commerce

- USA Retailer’s Association

- American Academy of Group Dental Practices

- National Association of Dental Plans

- National Association of Provider Access Organizations

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Is Value Dental insurance?

Value is not insurance or a health care organization. Unlike expensive insurance, Value Dental offers immediate access to our dental providers. All pre-existing conditions are covered except orthodontic treatment in progress. There are also no limits on visits or services and Value includes Vision, Prescription Drug and Chiropractic plan benefits at no extra charge. There are also no claims to file by the member or dental office.

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How do I pay my Membership Fee?


Value’s low membership fee is directly tied to bank and accounting efficiency. These low monthly or quarterly payments are made ONLY by electronic bank draft (checking or savings account) or by debit or credit card. If you do not have the ability to secure a bank account, your membership may be made by paying annually (one year in advance). The individual membership rate is $11.95 a month, and family membership is $19.95 a month.

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I recently re-married. Can I include my new spouse and his/her children on my Household Plan?


Yes. A “Household” membership is defined as anyone living within your physical residence including children, parents, and relatives, significant others, and all permanent residents of the household.

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Who are the Dental, Pharmacy, Vision, and Chiropractic Care providers?


Value Dental Care has assembled one of the largest networks of dental providers in the nation, and we are continually adding to this base. These dentists are well established, with successful dental practices. Our Prescription Drug Card may be used at more than 50,000 pharmacies nationwide, as well as through mail order. The Vision Care benefits are available nationwide at more than 12,000 locations, and our Chiropractic benefits may be used with more than 6,000 credentialed chiropractors.

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Are your dental providers professionally licensed and insured?


Yes! Value Dental is the largest nationwide Provider Access Organization (PAO) owned and managed by one company. All of our Dental Providers are credentialed to National Council on Quality Assurance (NCQA) standards.

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I have a friend that could use your service. Can I refer them to you?

Yes! We love referrals! Happy and satisfied customers telling others have built our entire business. Simply refer your friends to view this information, or contact your Value representative.

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Is your plan available for groups?

Yes! Value Dental offers the same great pricing for groups, small businesses and large corporations. Contact your Value Dental representative for more exciting details.

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How do I use the Plan?

Within 7 to 10 working days of receipt of your application, you will receive:

- Member Information Guide

- Membership Identification Cards

- Provider Directory

Simply select a provider and call to set an appointment. Remember to identify yourself as an Value patient with your assigned ID number (printed on your ID card). On the day of your visit present your ID Card to any Value provider and pay the reduced fee . . that’s it! No claim forms to file, no headaches or hassles!
 

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This sounds too good to be true. Explain to me why a dentist would be willing to reduce his fee?

Sufficient cash flow is a critical balance to a successful dental practice.

A dentist is a medical doctor who has dedicated at least 8 to 10 years of his life, invested hundreds of thousands of dollars in education, materials, equipment, leasing professional office space, not to mention training his staff and paying their salaries.

Unlike the average American who is paid twice a month for working their jobs -- a dentist in most cases does not get paid 45 to 120 days after an Insurance claim is submitted to the appropriate Insurance Company. – even then he may not receive 100% of the submitted claim due to exclusions and adjustments by the Insurance company.

Why is Value Dental different and better?! We create immediate and positive cash flow for the dental practice by supplying cash-paying patients to them right now! There is no cost for a dentist to join as a dental provider, and no cost for the patients we refer into their offices! In addition our providers can receive additional discounts with our network of associated dental labs, dental supply firms, etc.

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How soon can I use my plan?

Within 10 to 14 working days of receipt of your application in Dallas, your REQUIRED Membership ID Card will arrive. An ACTIVE card MUST be presented in order to receive discounts. (There’s nothing like the feeling of paying more for something than you had too).

Please consider that it takes 10 to 14 days for your ID Cards to arrive . . . and since we’ve never met a psychic that can predict a toothache, we highly encourage you to enroll today!


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Do I need to list my Social Security Number to enroll as a Member?

No. You may use any seven-digit number that you would like (and can remember) if ask to verify your account by a provider.

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Do I have to use an Value dentist?

Yes, just as you would with other plans -- with one significant difference. The vast majority of our providers have teamed up with Value due to being referred from their own patients or other providers. What this means is that people love and respect our doctors, and we’re confident that you will too.

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I called my Pharmacy to see if they accept Value, and they weren’t sure. What can I do?

Once you receive your Membership ID Card, take it physically to your Pharmacy and point out the Prescription Drug logo that appears on the card. Pharmacies across the nation recognize this as one of the largest pharmacy network companies in the country – and you’ll find that most honor the plan.

A special 1-800 number is included in your membership kit to refer your favorite pharmacy, dentist, vision center and chiropractor.

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Can I use Value with my existing Dental Insurance Plan?

Yes, Value can work as a supplement to a fully insured plan. The fully insured plan is always considered the primary coverage that the dentist will use in calculating the member’s Value benefits. What this means is:

- If the procedure being done is not covered at 100% of the member’s fully insured dental plan, the remaining balance will not be greater than the negotiated Value fee.

- Value may be used as the primary benefit only if the procedure performed is not covered under the fully insured dental plan.

Value does not work with a managed care plan (HMO/PPO), as they are discounted fee-for-service plans also.

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